A useful starting point
Show the system (EMIS, SystmOne), call volume, and confidentiality. One page. Skip clinical claims. Skip this if you want a medical-secretary or PA role with audio typing you have not done.
These examples illustrate structure, not a real applicant’s history. Replace every sample detail with your own evidence. Follow the employer’s instructions on qualifications, registration, document length and file format.
Evidence to consider
- Clinical system
- Call or arrival volume
- Confidentiality / IG training
- Shift pattern
Illustrative achievement bullets
- Fronted a GP practice of 11,000 patients on SystmOne
- Handled a 40-call morning peak with a documented callback list
- Completed annual IG training; zero confidentiality incidents on file
- Booked 2-week-wait referrals the same day for 6 months running
Relevant skills to substantiate
SystmOne or EMIS as applicable · Medical reception · Confidentiality · Phones · Appointment booking · Team cover
What to leave out
- Photos
- Patient data examples
- Nurse-like duty lists
Choose a layout
Explore the classic template or use it in the CV builder. This is a suggested layout; follow the vacancy’s requirements.