A useful starting point
Systems, volume, and a process you improved. One page unless you lead people. Skip “varied duties”. Skip this if a specialist title fits (legal secretary, school admin, medical receptionist).
These examples illustrate structure, not a real applicant’s history. Replace every sample detail with your own evidence. Follow the employer’s instructions on qualifications, registration, document length and file format.
Evidence to consider
- Systems
- Volume
- A saving or error reduction
- Confidentiality if relevant
Illustrative achievement bullets
- Processed 80 purchase invoices a week with a 48-hour turnaround
- Maintained a shared inbox at under 20 unread at close
- Built a tracker that cut missed renewals from 6 a year to 0
- Covered reception and phones for a 25-person office
Relevant skills to substantiate
Microsoft 365 · Invoicing · Diaries · Record keeping · Phones · Accuracy
What to leave out
- Photos
- Every Microsoft icon
- Two pages of chores
Choose a layout
Explore the classic template or use it in the CV builder. This is a suggested layout; follow the vacancy’s requirements.